Seven Seas Voyager

Regent Seven Seas Voyager Ship Review

Regent Seven Seas Voyager anchored off Visby, Sweden
Regent Seven Seas Voyager anchored off Visby, Sweden

The 700-passenger, all-suite, all-balcony Voyager, along with sister Mariner, is luxurious and spacious, offering multiple elegantly designed lounges, restaurants and suites in rich fabrics and warm colors. Every stateroom is a well-appointed mini palace boasting a balcony and some 445 gracious European and international crew dote on guests, leaving nothing to chance.

Public rooms include a glamorous two-deck theater for Vegas-style production shows, a disco, casino and an atmospheric Observation Lounge set high up on the top deck. Enjoy 180-degree sea views from the curved bar and plush seating. You’ll also find a well-stocked library, a clubby cigar lounge, a card room, Internet center, gym and Canyon Ranch spa offering a host of rejuvenating treatments. Stroll to the spacious Deck 11 and take a dip in the pool or one of three hot tubs, or just chill out on a deck chair and revel in the beautiful surroundings both onboard and off. For a bit of outdoor exercise, avail of the paddle-tennis court, golf driving nets, shuffleboard courts, and jogging track.

Dining On Seven Seas Voyager

At mealtime, take your pick of chic four restaurants, including a single, open-seating main dining room, plus an indoor/outdoor casual restaurant. For dinner only, choose between two intimate reservations-only (but no-charge) restaurants, one serving exquisite French and the other steak and seafood. If you don’t want to stroll too far from your chaise lounge, dine on grilled food served poolside.

Spacious suites on Seven Seas Voyager

Staterooms & Suites On Seven Seas Voyager

When retiring to your cabin, chances are it will be a dreamy Deluxe Suite, a 306-square-foot above with a 50-square-foot balcony, that comprises the bulk of the ship’s accommodations. Lovely marble bathrooms are even better than on Mariner, and also boast separate showers and bathtub.

The top suites include the forward-facing, 1,204-square-foot Master Suites and the 359-square-foot Horizon Suites, which have great views of the ship’s wake.

All staterooms have king-size beds convertible to twins, bathrobes and slippers, flatscreen TV with DVD player, stocked mini-fridge and a large walk-in closet. Balconies aren’t perfectly private though, as the walls separating them do not extend all the way to the edge of the ship’s rail. The Penthouses on up to Master Suites all include butler service — but of course.

Room With A View: Looking Out At Visby, Sweden

Highlights From Avid Cruiser’s Seven Seas Voyager Cruise

Regent’s all-suite, all-balcony Seven Seas Voyager boasts an extremely roomy space ratio: 66. Ships with high space ratios, I find, can appear empty, even when sailing full. You can walk down a hallway and not run into anyone. If you’re one who appreciates your personal space, you’ll feel comfortable on a ship with a high space ratio.

Staterooms too (or actually they’re called suites on the 700-passenger all-suite, all-balcony Seven Seas Voyager) were large. The smallest on Seven Seas Voyager (category H) measures a generous 356 square feet with the balcony. All staterooms feature large and beautiful bathrooms with separate tubs and showers.

The Suite Life

I inserted my key to enter Penthouse Suite 1049, a category A stateroom measuring 370 square feet. Regent recently spent $20 million in vessel refurbishments that brought big enhancements to the staterooms and public areas of the four-year-old Seven Seas Voyager (as well as sister Seven Seas Mariner and the 490-guest Seven Seas Navigator). Those ships feature wireless service for laptop computers and faster Internet connectivity overall, cell phone service, and iPods with Bose speakers in Butler suites.

Suites come with butler service.

Other enhanced amenities include bed linens, duvets, cashmere throws and bathrobes from the luxury brand Anichini; new towels and slippers; and new Regent-brand bathroom amenities. Master and Grand Suites aboard the three ships now also feature personal Nespresso coffee machines, while each of the three ships’ Club.com computer lounges also have state-of-the-art espresso bars.

Penthouse-category suites come with a butler. I wasn’t sure what to do with mine, so I asked. I learned that I could use my butler to make dining reservations at the extremely popular alternative restaurants, Signatures and Latitudes. My butler suggested that I make reservations within the first day or two of boarding. Be sure to heed the advice if you’d like to dine in either or both of these fine restaurants.

I also used my butler to choose my preferred canapés each day from a variety of options. Butlers, according to Ved Sharma, head butler on Seven Seas Voyager, are there to make your life easier. They can do everything from help you with your high-tech equipment — digital cameras, iPods and so on — to making tender reservations for going ashore.

“You can never define the role of a butler,” Sharma says. “It is so elaborate. Probably the most handy thing a butler can do is help you host a cocktail party in your suite.”

Sharma’s most unusual request: the guest who wanted a suckling pig served in his suite. The wish was fulfilled. Sometimes, however, butlers cannot meet a guest’s request, such as the passenger who wanted bananas when the ship ran out during a crossing. The butlers got creative, however, and brought the guest pancakes made with frozen bananas.

Free Booze

Seven Seas Voyager is truly all-inclusive. Fares include beer, select wines and spirits served throughout the ship.

A Loyal Following

On my cruise from Rome to Nice, there were quite a few passengers who had cruised with Regent multiple times — and for good reason. The cruise line’s loyalty program is one of the industry’s best.

Victoria Gallegos, a cruise consultant on Regent Seven Seas Voyager, says there are five tiers of the program, known as Seven Seas Society. Those who have sailed 21-74 nights, in the Silver category, receive complimentary internet access, one hour complimentary phone time and more. Platinum members who have sailed 200-399 nights receive all the perks of the previous categories plus an additional six hours of phone usage, air deviation, pressing, laundry services and more. Those who have sailed 400 or more nights receive everything from the previous tiers plus transfers to and from their homes and dry cleaning on board ship.

Best Value

I talked with George Burke, an accountant who developed an Excel spreadsheet comparing the value that individual cruise lines offer relative to the fare paid. His conclusion: The lead price point for Seven Seas Voyager and other ships in the Regent fleet may appear higher than the fares on premium-category vessels or other luxury ships, but the picture changes once you factor in all that you get on Regent. Regent was actually cheaper on a per-square-foot basis than other premium and luxury lines in Burke’s analysis. And he did his work before Regent changed its policy to include alcohol free of charge.

You won’t need to dig into your pocket for gratuities either, which are included in the fare. Add to that the perks for Regent repeaters — free internet access and phone usage and did we mention free booze? But it’s not just the free bubbly that make Regent’s guests so ebullient. The overall high standard of service and the value of the Regent experience itself gives good reason for cheer.

Regent Seven Seas Cruises Reviews

To read a review of a particular ship, click the link under "Read the Review." If applicable, our Live Voyage Reports offer a day-by-day overview of an actual cruise onboard. In some cases, there may be more than one report, to be sure to see if your favorite destination is represented.
Ship ReviewLive Voyage Report
Seven Seas Mariner Review
Seven Seas Navigator Review
Seven Seas Voyager Review
Seven Seas Explorer

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4 Comments

  • Please send me the itinerary for your 3 beautifil boats for the months of Jan and Feb of 2012. 
    thank you
    arthur nusbaum

    Reply
  • Regent
    Seven Seas Voyager: The ship is not safe.

    We are very knowledgeable of cruise ships; however, hands down the Regent Voyager,
    if not the entire Regent company, was the worst cruise experience we have ever
    had. We should have known this as last October when we were in London to board the Silversea Whisper, I picked up a copy of Conde Nast Traveler (European edition) and Regent was not listed at all as one of the top cruise lines. Then, in the November, 2014 issue of Conde Nast Traveler (American edition), Regent was not listed as one of the top five cruise lines in any category. And here on Cruise Critic, under “Luxury Cruise Reviews,” it has a very low rating of 69 percent.

    The pre-boarding with Regent consisted of a cheap plastic folder with no personal
    message, a generic list of instructions, and luggage tags you were to fill out
    for yourself.

    We were on a 19-day cruise of China, Japan, Korea, and Taiwan paying the most we have ever
    paid for a cruise.

    Our Grand Suite

    In a grand suite that is the next level below the Owner’s Suite, our bedroom did not
    have an end table next to the bed. There was a tiny hole in the wall. And this is
    advertised as a luxury ship?

    The bathroom room door opens directly into the path leading from the living room to the bedroom causing us to get banged (we did initially) if we did not walk that path carefully. This is an example of how poorly designed is this ship.

    The deck plans shows a closet (I have pictures of all these items) that reaches from the bedroom to the outside wall of the suite. This is a lie. Instead, there is a small closet with an ugly
    hallway that runs the length of the side of the room. This hallway had a secondary door to our suite which we kept double locked. One day, while we were sitting in the living room (thank goodness we were fully dressed and sitting), a workman comes through the hallway door, pops his head out of the bedroom and says, “Excuse me. I am here to fix the shower (the door
    molding had fallen off).” What a shock. He never knocked at the main door to ask for
    permission to enter. The ship is not safe!

    The desk drawer only opened if great effort was used to pull it open. Cheap construction. The exit to the balcony was blocked by deck furniture. The mats from the deck furniture were stacked and stored inside the room, an ugly display that also cut walking access. The cabinet door to
    the refrigerator fell off.

    The safe was so small that a laptop could not be secured. The television was not installed into the cabinet. It was mounted on a mismatched, after-thought board that stuck out into the room and the wires could be seen.

    The evening canapés were so bad (tasteless, non-descript, and cheap) that we asked the butler not to bring us anymore. Even the presentation of them had no thought behind it. And the assorted nuts were the cheapest brand and variety they could buy.

    Ship’s Common Area

    The main dining room was a joke. The tables and chairs were so close that people and waiters had to walk sideways to get to tables. Many of the chairs abutted the back of the
    chair at another table. During dinner you could feel a constant brushing against the back of your chair as people walked behind you. We saw a waiter spill wine on the back of a passenger.

    I watched a man on crutches become angry with the staff because he had to hobble sideways between chairs. And because the tables and chairs are so close together, you can hear every
    conversation all around you. The table arrangements in the specialty dining rooms were just as crowded. And as for the buffet at lunch, it was even more crowded.

    During tea time, you had to queue a buffet line to get your food and then wait forever for an understaffed room to bring tea in a metal pot (it never said high tea, so I should not expect ceramic pots). Then, thirty-minutes into tea time (when you may have finally gotten your food and tea), any relaxing, social tea time you expected was transformed into urging people to get into groups to play trivia with an accompanying loudspeaker blaring into the tea room. This is not a luxury cruise line.

    Theater seating was even worse than dining room seating. There are long rows of bench seats fronted by very heavy sofa chairs, all but immovable, abutted to each other. The only way to sit on a bench seat is to enter from the end; however, some of the rows are blocked by
    handrails thus preventing entrance to the row of bench seats. Like the bathroom door in our room that opened into a pathway, the design of the dining room and the theater is ludicrous.

    Several times during the evening shows, cynical digs were hurled at Carnival. If you claim to be a luxury cruise line you do not delve into this kind of behavior, but then Regent is not
    a luxury cruise line. The senior staff on Carnival has more class and behaves better than Regent. The basic service staff was very polite, but then most of them are Filipino and they are all polite no matter what cruise
    line you find them on.

    The “All-inclusive” Tours

    Regent loves to advertise that all excursions are included in the cruise price. We paid $66,000 for this cruise and believe me, the price of all the tours were hidden in the total price. They are not inclusive. Because the tours were all included, hundreds of passengers were crowded into the theater early every morning to be dispatched to a collection of buses for tours. There is nothing restful or luxurious about this feature on Regent.

    At the end of the cruise, you can be very tired going from one “free” tour to the next. If you want to relax on a cruise, the Regent concept of “free excursions” is not for you. The tours are a carefully orchestrated set of skimpy, budget tours, cleverly disguised as all-inclusive tours to lure you into cruising with Regent. For instance, on a tour of Shanghai, we were taken to an 88-story observation deck and then a round trip ride on the magnetic elevation train for an eight-minute ride, each way, to and return from the airport. We were then returned to the ship.

    On a tour of Osaka, we were bussed for several hours to Osaka Castle, a Buddhist temple, and returned to the ship. On our tour of Seoul, we were taken to the government palace, an adjacent museum, and let off on a shopping street to walk back to the bus parked at the end of the street.

    Not all tours on Regent are included free. There are selected tours you can purchase. We did this for a high-tea tour to a village in Taiwan to include stops for tea, an art museum, temple, and garden. Tea was not high tea; it was in a crowded restaurant where our group was squeezed into round tables, served tea, and then told to wander the one street to shop for over two hours (easily done in 20 minutes) until the bus returned us to the ship. We never went to the art museum, temple, or garden, but were charged for a bus ride to have a cup of low-tea.

    Numerous people complained about this tour and our suite numbers were taken along with
    other suite numbers. The night before disembarkation, we received a note under our door after dinner telling us that “based on overall feedback we have received, no adjustment will be made.” This is a lie as no survey was ever taken of any of the tours. When this was brought up to the CEO of Regent in a letter, he did not respond.

    The following morning at disembarkation, NO ONE from the ship was present to thank
    us or bid us “good-bye” as we left the ship. In the survey given to all passengers, we
    ticked “Will never recommend Regent.”

    Reply
  • Just completed our 3rd Regent Seven Seas Cruise. We noticed a considerable drop-off in their level of quality and service. ln-suite butler service was still OK, but not as good. Condition of ship and quality of food and entertainment were not up to standard. Very disappointing. We loved Regent, but now we would choose another cruise line. Tours are much more crowded. Our clothes were stolen from the laundry. Clientele is deteriorating as well. Everything appears to have been cheapened since Norwegian bought Regent. I would consider another cruise line.

    Reply

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