What’s Your Take On Norwegian Cruise Line’s The Haven?

The Haven's main courtyard. Photo courtesy of NCL.

Norwegian Cruise Line’s Project Breakaway ships are still more than a year away. Still, the new vessels intrigue us here at Avid Cruiser. Each will have the suite complex known as The Haven by Norwegian, continuing what the company calls “the luxury suite complex” concept on five of its ships – Norwegian Epic, Norwegian Gem, Norwegian Pearl, Norwegian Jade and Norwegian Jewel.

We’re curious what avid cruisers think. Have you experienced one of Norwegian’s suite complexes? Do they represent a luxury cruise experience?

We’re not doubting that the suite complexes have the potential to serve up luxury, but uninitiated ourselves, we’re curious about what our experienced readers think.

Norwegian’s Jewel class ships (Norwegian Jewel, Jade, Pearl and Gem) include up to 18 suites as part of The Haven, including the largest suites at sea – the 5,000 square foot, three-bedroom Garden Villas. All of these suites surround The Haven Courtyard that includes a pool, sundeck, hot tub, fitness room and more.

The Haven on Norwegian Epic is the largest suite complex at sea, comprising 60 suites on two private decks at the top of the ship. An additional 15 suites also have access to The Haven.  These guests have exclusive access to The Haven Courtyard featuring a pool, two whirlpools, gym, saunas, sundeck, along with a restaurant with indoor/outdoor dining, bar and concierge lounge.

Aaron Saunders, who runs From The Deck Chair, part of Avid Cruiser, is on Norwegian Epic this week. Check out his posts.

The Haven guests also have an array of amenities, including private butler and concierge service.  Norwegian will expand existing butler service to 24 hours and having butlers certified by the International Institute of Modern Butlers.

The line is also adding a poolside valet in the Courtyard, plus white tablecloth service for in-suite dining. The Haven’s exclusive benefits include priority embarkation and disembarkation; distinctive platinum keycard; priority boarding of tenders to shore; in-suite espresso/cappuccino machines; gourmet treats delivered each evening; Bliss Collection by Norwegian pillow-top mattress; fine linens, feather duvet and pillow menu; along with plush bathrobes, slippers, oversized towels; and much more.

The Haven on Project Breakaway

On the Project Breakaway ships, The Haven, consisting of 42 suites located on Decks 15 and 16 forward, includes a private restaurant, a cocktail bar and a concierge desk where guests can relax, have a drink and make dining, entertainment or spa reservations through the dedicated concierge.  In the center of The Haven, there is a two-story courtyard area with pool that has a deep end for swimming and a shallow area for relaxing, two whirlpools and a private sundeck, along with two private massage rooms, changing areas and a sauna. The Haven guests also have direct, private access to the ship’s spa and fitness center.

The most luxurious and the largest suites within The Haven are the two Deluxe Owner’s Suites, which include an elegantly appointed living room and dining area that also includes a wet bar.  In the bedroom, there is a plush king size bed with pillow top mattress that faces floor-to-ceiling windows and an extra-spacious wraparound private balcony.  In the bathroom, there is an oversized bath tub, two modern vanity sinks and a luxury shower.  The Deluxe Owner’s Suites can be joined to the Owner’s Suites, creating one grand suite that can sleep up to eight guests.

The 21 Two-Bedroom Family Villas feature two bedrooms and two bathrooms which are perfect for families. The separate living room and dining area includes a single sofa bed, writing desk, bar and more.  The master bedroom features a luxurious king-size bed, floor-to-ceiling windows and a private balcony.  The master bath features separate luxury shower, an oversize oval tub that looks out to the sea, two modern vanity sinks and a variety of bath appointments.  The second bedroom includes a double sofa bed and bathroom.

Rounding out the accommodations inside The Haven are the 17 Courtyard Penthouses which feature a king size bed with pillow top mattress, living and dining area, a single sofa bed, writing desk and lots of storage spaces.

Each of the Project Breakaway ships will be 144,017 gross tons and will have approximately 4,000 passenger berths. They are scheduled for delivery in April 2013 and April 2014.

  • Genus

    Wonderful! It was our 1st cruise and we loved it.
    The ship leaves NY. Upon entering the terminal doors, there is a Haven rep who escorts Haven customers to a special waiting room separate and apart from the regular lines (OMG – scary). After being photographed, you’re then escorted to the ship via a special line and taken to the Haven courtyard where towels & refreshments await — really really really good sliders, salads, fries and drinks etc.!
    If you book a balcony room, and the ship isn’t packed, they may call you 1 week before asking if you’re interested in bumping up to the Haven for a smaller amount than if you booked directly. ITs an excellent deal! It has its own lounge, pool, sun bathing area, individual butler and conscieurge service all to catering to your needs. The food & service in the Haven’s dining room was good, however, the basic menu got boring after a couple of days. We didn’t find out until Day 3 that we could go off that menu and have custom meals prepared for us in the Haven as long as the ingredients were on the ship. The other dining areas were ok.
    The garden café had something for everyone,
    The sushi restaurant people were ignoring us so we didn’t have any
    The cake boss store was always closed so we didn’t have any
    The Italian restaurant’s servings were ridiculously large so order 1 meal and share. The wine was great and if you bought a bottle they sent the rest to your room if you didn’t finish it.
    The ice restaurant was cold and weird so we stayed outside.
    Didn’t eat in Cagneys, but did get a cornbeef on rye sandwich which was skinny but great!

    One day I felt sick and had a custom meal bought to our suite which was greatly appreciated.
    We didn’t stop in Great Stir Up because of waves were too rough for the tenders to take us over, but, if you decide to go and the weather cooperates, staying in the Haven affords you first dibs on getting there first and getting the best spots on the beach.
    We arrived in Orlando and didn’t get off. Who can do Disney in a day and it was expensive.
    We arrived in Nassau early and at night because of the issues with the waves at Great Stir Up, then went snorkeling in the morning which was cool but choppy.
    We had caribeean resort wear. Short, sandals, etc. One dress up day, in case you felt like it. We had our kids with us so didn’t do too much partying.
    But, you must must must see the Fire & Ice couple they were fabulous!
    As far as expense goes, we had a budget and we stuck with it, save for the kids playing video games, we didn’t drink too much and food was included. I say go and enjoy — you only live once! Peace!

  • Linda & Dan

    Husband and wife thinking of going in Oct. 2014! What should we know? Where did you go? What did you wear? Superb dining? Expensive?

  • Genus

    My family stayed in the Haven on the Breakaway in October 2013 . . . we absolutely loved it!